Annulleringsgebyr

Vi opkræver ingen betaling for reservationer, der annulleres 7 dage eller mere før afhentningstidspunktet. Annullerer du din reservation herefter, pålægges du følgende gebyr:

  • Annullerer du en reservation inden for 7 dage før afhentningstidspunktet, afkræves du enten reservationens fulde pris eller maks. 200 DKK, hvad end der er mindst.
  • Annullerer du en reservation inden for 24 timer før afhentningstidspunktet, afkræves du enten reservationens fulde pris eller maks. 500 DKK, hvad end der er mindst.

Ovenstående satser gælder for alle lande undtagen Storbritannien, hvor det gælder følgende:

  • Hvis du annullerer din reservation mindre end 7 dage før afhentning, vil du blive opkrævet enten de fulde omkostninger til din reservation eller op til et maksimum på 430 DKK, idet det mindre beløb.
  • Hvis du annullerer din reservation mindre end 24 timer før afhentning, vil du blive opkrævet det fulde beløb for din reservation.

I tilfælde af en annullering genindsættes beløbet på dit kreditkort, minus ovenstående gebyr.

Manglende fremmøde

Henter du ikke bilen på det aftalte tidspunkt, forbeholder vi os retten til at opkræve en betaling svarende til reservationens fulde pris eller maks. 500 DKK, hvad end der er mindst. Møder du ikke op, genindsættes beløbet på dit kreditkort, minus ovenstående gebyr.

Ovenstående satser gælder for alle lande undtagen Storbritannien, hvor det gælder følgende:

Hvis du undlader at hente din bil på den fastsatte dato af ordren, forbeholder vi os ret til at opkræve et no-show gebyr for omkostningerne ved reservationen.

Ubrugte dage

Bemærk venligst, at ubrugte dage af lejeperioden ikke refunderes ved forudbetalte reservationer.

Ireland

Additional Driver Policy

Additional drivers are charged EUR 8.00 + tax per day per driver. The same age restrictions apply as the main driver. All additional drivers must present their unendorsed full license at the Europcar desk and must sign the rental contract. Only named drivers may drive a Europcar vehicle. A maximum of 4 additional drivers allowed per rental.

Age Requirements

The minimum age to rent a vehicle is 25 years for all cars. There is no maximum age limit. Young driver fee is not applicable.

Cross Border Policy

Vehicles cannot be taken out of Ireland. Cross border is permitted to Northern Ireland. No additional documents are required, however, a Northern Ireland AAA Cover charge of EUR 30.00 + tax per rental will apply. Advance notice required at time of reservation for cross border.

Delivery / Collection

Delivery & Collections are available on request. A charge will apply to all deliveries/collections depending on the distance from the closest location. Please contact the branch for confirmation of the cost. Delivery & collections are not available out of hours.

Insurance Excess

Collision Damage Waiver & Theft Waiver limits the customer's financial responsibility for loss, damage or theft of the rental vehicle. The maximum excess that is payable in the event of one of these incidents is 2000 EUR. The maximum excess will vary depending on the vehicle you are renting, please ask at time of rental for further information on which excess applies. Collision Damage Waiver can only be waived with a US issued World MasterCard or a Canadian issued Visa card (any other forms of coverage are not accepted).  We require a written guarantee from the hirer's credit card issuer specifically stating that the hire car is covered in the Republic of Ireland for the duration of the hire - this must be dated within 2 weeks of the rental.  We reserve the right to refuse third party insurance policies if we are not satisfied of their validity in the Republic of Ireland and in these cases the driver must purchase Collision Damage Waiver at the local daily rate.  If you would like to reduce or remove your excess responsibility please ask the rental staff when collecting your vehicle about additional products that are on offer Should your driving license not be resident to the country of origin of your booking we reserve the right to charge an appropriate rate for your country of residence.

License Requirements

All drivers must be in possession of a full-unendorsed driver's license at the time of rental. (Certain minor endorsements may be acceptable, please contact us prior to making reservation). All drivers must have held a full driver's license for at least 12 months prior to hiring a car and must present themselves with their full-unendorsed driver's license at the pick up location at the time of rental. Minimum drivers age for all rentals is 25 years at time of collection. Holders of US, Canadian, Australian and All EU member states are NOT required to supply an International Driving License (IDL). An International Driving License (IDL) is required if your national driver's license is not in Roman script. International driver's licenses MUST BE accompanied by the original domestic license of the driver. (This is clearly stated on the international license). Should your driving license not be resident to the country of origin of your booking we reserve the right to charge an appropriate rate for your country of residence.

One Way Rentals

Domestic one way rentals are permitted between all locations in Ireland and cost EUR 60.00 + tax except for the following: For all one ways FROM Kerry Airport and Knock Airport (but not vice versa), the drop charge is EUR 75.00 + tax (one ways to Kerry Apt and Knock Apt are EUR 60.00 + tax). One ways FROM Dublin Airport to Dublin city are free of charge, however FROM Dublin City to Dublin Airport the charge is EUR 30.00 + tax. There is no minimum rental length. Domestic one ways must be pre-booked. Available for all car groups. International one ways are allowed to Northern Ireland (Belfast locations only) and cost EUR 130.00 + tax. There is no minimum length of rental required. No other international one ways are allowed.

Out of Hours Policy

After hours pickups are available at a cost EUR 35.24 + tax, between certain times only. Please refer to the location information for further details. For out of hour returns at Shannon Airport and Cork Airport, there is an additional charge of EUR 25.00 + tax to cover the cost of parking in the short term car park and admin costs. This charge is not loaded in the system so will be charged locally at the counter if applicable.

Payment Policy

Acceptable methods of payment are: Visa, Amex, Diners, MasterCard, National Charge Card & National Vouchers. Cash, Travellers Cheques & Eurocheques are not accepted. The credit card holder must be physically present at time of pickup, named as the lead driver on the rental contract and adhere to all licence requirements. A deposit is required which is held on the credit card until the vehicle is returned as follows: for credit card payments, the deposit is the outstanding excess amounts. If CDW is declined, the deposit will be a minimum of EUR 5,000. A credit card is always required for the deposit. MasterCard Auto Rental Insurance and Visa Card Auto rental Insurance may allow you to waive the cost of Theft Protection and Collision Damage Waiver (CDW) for rental cars in some countries. Collision Damage Waiver can only be waived with a US issued World MasterCard or a Canadian issued Visa card (any other forms of coverage are not accepted). If you pay for the full rental with your eligible MasterCard card or Visa Card you may be covered for up to $50,000 Auto rental Insurance for your rental without excess. This insurance covers the rental vehicle only. This is an insurance program, specific geographic and rental duration restrictions and exclusions apply. We require a written guarantee from the hirer's credit card issuer specifically stating that the hire car is covered in the Republic of Ireland for the duration of the hire - this must be dated within 2 weeks of the rental. The onus is on the hirer to provide the rental location with this detail on arrival. We strongly urge clients to seek clarification in respect of the Republic of Ireland in advance of pick up. We reserve the right to refuse third party insurance policies if we are not satisfied of their validity in the Republic of Ireland and in these cases the driver must purchase Collision Damage Waiver at the local daily rate. We can not accept Auto Rental Insurance Programs offered by European Banks and/or Credit card institutions. Please note: There is a Credit Card Coverage Admin Fee of EUR 25.00 + tax applicable when the customer uses their credit card to cover CDW.

Refuelling Policy

All vehicles are given to clients full of fuel at the start of the rental. A fuel deposit is charged to the client at the start of the rental. The fuel deposit depends on the tank size of the specific vehicle and ranges from Euro 65 + tax for the smallest vehicle to Euro 130 + tax for the largest vehicles. We offer clients two options when returning the vehicle. (1) The client returns the vehicles without refuelling - avoiding the necessity to find a petrol station before returning the vehicle. There is no refund for unused fuel. (2) The client returns the vehicle full of fuel and receives a full fuel refund. If option (2) is chosen clients are required to refuel the vehicle within 5 kms of the return hire station. Proof of fuel purchase in the form of a fuel receipt may be required to be produced at the return location.

Roadside Assistance

In case of Breakdown there is a 24 Hour AA Roadside assistance offered to all clients. Freephone AA Roadside assistance number provided to each client on arrival. Customers will be billed for callout charges arising from negligance on the part of the driver, items for which billing will apply are incorrect fuel put into vehicle, keys locked into vehicle or mislaid, wheel changes as a result of a puncture and off-road recovery. The charge will be E100.00 plus vat which is the cost to Europcar. For a replacement car, all cases are decided upon on a case by case basis. Where clients are percieved to have been negligent with the hire vehicle they may not automatically get a repoacement. In the event of an accident clients are required to contact the nearest branch to them. Clients are also advised not to admit responsibility in any instance. Clients are requested to contact the Irish Police (An Garda Siochana) to report the incident to them. Where possible a replacement vehicle is provided. Each case is decided upon on it's own merits by the branch the vehicle was hired from. If the station feel the client is a danger to the general public due to poor driving they retain the right to refuse a replacement vehicle.

Special Equipment

Infant Seat (CSI) 6 months to 3 years (6 to15 kilos) - EUR 6.00 + tax per day, with a maximum charge of EUR 42.00 + tax. No deposit required. Toddler Seat (CST) 3 to 5 years (15 to 25 kilos) - EUR 6.00 + tax per day, with a maximum charge of EUR 42.00 + tax. No deposit required. Booster Seat (BST) 5 to 8 years (25 to 50 kilos) - EUR 6.00 + tax per day, with a maximum charge of EUR 42.00 + tax. No deposit required. GPS (Portable) - EUR 8.81 + tax per day, with a maximum charge of EUR 84.00 + tax. A deposit of EUR 200.00 + tax required. All equipment is on freesale with 12 hours advance notice required except for GPS which requires 24 hours notice. All equipment is available for all cars/locations & available for one ways. Renters are required to adhere to the latest EU directives on restraining children in vehicles. The onus is on the renter to make sure children are restrained correctly in the hire vehicle.

Surcharges

Vehicle Licence Fee: EUR 3.59 + tax per day. Airport Fee: EUR 25.00 + tax per rental. Location Surcharge: EUR 25.00 + tax per rental (applicable at Dublin City). DVLA Charge: EUR 10.00 + tax.  This is a one off admin fee for contacting the DVLA in the UK in the event that a customer does not produce the paper counterpart of the driving licence on collection.  This fee is not loaded in the system and will be charged locally at the counter if applicable. There is a Credit Card Coverage Admin Fee of EUR 25.00 + tax applicable when the customer uses their credit card to cover CDW.  This charge is not loaded in the system and will be charged locally if applicable. Barrier free tolling has been introduced on the M50 motorway in Dublin. This charge has been introduced due to new government legislation and therefore must be applied to all customers who use the toll plaza. The toll must be paid within 24 hours or the cost will double, with fines for no payment applying thereafter. While it is the renters' responsibility to pay all tolls, fines etc, the car rental company as the registered owner of the vehicle will receive demands for late payment and fines. All tolls and administrative charges for the M50 Toll Plaza will be paid by ICR and recharged to the customer accordingly. The charges are as follows: 1) Toll Fee - EUR 2.50 including tax per pass - this charge applies to any customer passing through the M50 toll plaza. (Paid locally). 2) Admin - EUR 2.40 including tax per transaction - this is an administration charge on the toll charges. (Paid locally) 3) Toll NRD - EUR 10.00 including tax per rental - this is a non-refundable charge which applies to any customer without a credit card in order to process a charge for any tolls incurred during the course of the rental. (Paid locally).

Tax

13.5% (23% for rentals of 35 days or more). For more information about driving abroad, visit:  www.nationaldrivesafe.com