Annulleringsgebyr

Vi opkræver ingen betaling for reservationer, der annulleres 7 dage eller mere før afhentningstidspunktet. Annullerer du din reservation herefter, pålægges du følgende gebyr:

  • Annullerer du en reservation inden for 7 dage før afhentningstidspunktet, afkræves du enten reservationens fulde pris eller maks. 200 DKK, hvad end der er mindst.
  • Annullerer du en reservation inden for 24 timer før afhentningstidspunktet, afkræves du enten reservationens fulde pris eller maks. 500 DKK, hvad end der er mindst.

Ovenstående satser gælder for alle lande undtagen Storbritannien, hvor det gælder følgende:

  • Hvis du annullerer din reservation mindre end 7 dage før afhentning, vil du blive opkrævet enten de fulde omkostninger til din reservation eller op til et maksimum på 430 DKK, idet det mindre beløb.
  • Hvis du annullerer din reservation mindre end 24 timer før afhentning, vil du blive opkrævet det fulde beløb for din reservation.

I tilfælde af en annullering genindsættes beløbet på dit kreditkort, minus ovenstående gebyr.

Manglende fremmøde

Henter du ikke bilen på det aftalte tidspunkt, forbeholder vi os retten til at opkræve en betaling svarende til reservationens fulde pris eller maks. 500 DKK, hvad end der er mindst. Møder du ikke op, genindsættes beløbet på dit kreditkort, minus ovenstående gebyr.

Ovenstående satser gælder for alle lande undtagen Storbritannien, hvor det gælder følgende:

Hvis du undlader at hente din bil på den fastsatte dato af ordren, forbeholder vi os ret til at opkræve et no-show gebyr for omkostningerne ved reservationen.

Ubrugte dage

Bemærk venligst, at ubrugte dage af lejeperioden ikke refunderes ved forudbetalte reservationer.

Turkey

Additional Driver Policy

Additional Driver charge is EUR 7.00 plus tax per driver per day. Maximum 2 additional drivers allowed.

Age Requirements

Minimum rental age is 21yrs. For car groups IWMR (Intermediate), ICMR (Intermediate), IDMR (Intermediate) and ICAR (Intermediate) the minimum age is 23, for groups SDAR (Standard) and SCMR (Standard) the minimum age is 25 years and for groups SFAR (Standard), PDAR (Premium) and LVMR (Luxury) the minimum age is 27 years. There is no young drivers charge.

Cross Border Policy

Cars are not allowed to leave Turkey.

Delivery / Collection

Free of charge for pre-booked reservations within the city limits. Otherwise there is a charge of EUR 0.55 per km, to the nearest National office. When returning a car there is a Grace Period of 59 minutes. In case of delay 1/3 of the daily rental is charged for every excess hour. Delays after 3 hours pay the full daily rate

Insurance Excess

Collision Damage Waiver limits the customer's financial responsibility for loss or damage of the rental vehicle. The maximum excess that is payable in the event of one of these incidents is 600.00 EUR. The maximum excess will vary depending on the vehicle you are renting, please ask at time of rental for further information on which excess applies. If you would like to reduce or remove your excess responsibility please ask the rental staff when collecting your vehicle about additional products that are on offer .

License Requirements

Full valid license that has been held for a minimum of one year. Should your driving license not be resident to the country of origin of your booking we reserve the right to charge an appropriate rate for your country of residence.

One Way Rentals

Domestic one ways are free of charge between (to and from) Istanbul, Ankara, Adana, Antalya and Bodrum offices. A charge of EUR 140.00 + TAX applies to ALL other one-ways.  All One-ways are on request. International One Ways are not permitted.

Out of Hours Policy

Available - there is no out of hours fee

Payment Policy

All major Credit cards are accepted. No Cash payments are allowed.A deposit of EUR 300.00 is required, which must be paid by credit card.  The deposit is held on the credit card until the car is returned.

Refuelling Policy

Car is supplied with a full tank, return full or refuelling charges will apply.

Roadside Assistance

Emergency telephone number:- call 0212 465 35 46 or 0212 465 32 39

Special Equipment

Baby seat CSI = EUR 10.00 per day. Luggage rack LUG= EUR 10.00 per day. Snow chains SNO= EUR 5.00 per day. Mobile phone PHN = EUR 30.00 per day - EUR 2.50 per unit, incoming calls free. GPS is available on request for EUR 10 per day Exc VAT for all car groups. A deposit will be taken on a Credit Card and is only availble at all Istanbul locations. All Special Equipment is on request only and is also PLUS TAX. This country does not provide reflective jackets and is not required by law to do so.

Surcharges

Airport Fee 8%

Tax

18% For more information about driving abroad, visit: www.nationaldrivesafe.com